Category: Sustainable business
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Collection: Building your brand

We’ve bundled up this week our 3 most popular posts about building your brand. You will learn how to effectively build an authentic and strong brand that your customers will […]
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Collection: Customer Love.

Our customers are at the center of everything we do. And we know yours are important to you too. From the outset, we’ve been building marketing tools to help you […]
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4 Ways To Improve Your Customer Service

Imagine this: you’re working on your business operations when you suddenly received a message from a disgruntled customer complaining about your products or services. In the past, you’d stress about […]
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Scaling a business of one

You’ve decided to make the big change. As you trade wearing your multiple hats of being in charge of marketing, accounting, fulfillment, customer support and even sales to wearing a […]
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The Last 5% is probably not worth it

As an entrepreneur for nearly 13 years, I’ve had two life-changing realizations: One, wow, has it been more than a decade already? And two, there’s no such thing as a […]
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How to build a remote team

Note: Before we go to the main course, here’s a tasty treat for your appetizer: I’m giving away ONE ticket to the “Running Remote Conference” where I’ll be speaking in […]
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How to be local and build a global business

Nowadays, it’s so much easier to build an online business without any real borders or physical limitations. Do me a favor, will you? Check out the websites of the top […]
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Know why you are in business

Ever heard of the quote “Do what you love and you never have to work another day in your life”? It’s such a feel-good, warm fuzzies-giving feeling that motivates you […]
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Small gestures to delight your customers

When it comes to customer service, Zappos is in another league of its own. It’s not a small-time player on the stage — it’s a legendary rockstar. They did this […]