
Small gestures to delight your customers
When it comes to customer service, Zappos is in another league of its own. It’s not a small-time player on the stage — it’s a legendary rockstar. They did this […]
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When it comes to customer service, Zappos is in another league of its own. It’s not a small-time player on the stage — it’s a legendary rockstar. They did this […]
Let’s talk about something that I’m extremely passionate about: profit. “You mean revenue?”, you say. No, I mean profit. Let’s be real here: revenue is good, too. People like throwing […]
If I told you that I had 100 friends, and I can recommend your product to only 4 of them – only 4 people will hear my recommendation but there’s […]
In today’s world where flight booking and food delivery can be as easy as 1-2-3, you can start your own online business, right at your fingertips. Everything — account set-up, […]
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What does the relationship between bees and flowers have in common with Brand Partnerships? Stop smirking. You know that’s not what I mean. I’m talking about mutually beneficial partnerships. In […]
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Do you hear that? That’s the hundreds of thousands of dollars invested by several business in both Google and Facebook advertising just to make sure their brands stand out. And […]
One day, while she was at the post office, Kate Adams started to feel frustrated: all she wanted to do is send a handwritten “thank you” note to someone, and […]
Calvin Quallis wasn’t born with a silver spoon. Prior to Scotch Porter, he co-owned a small barbershop in Newark, New Jersey. He experimented with skin, hair, and beard grooming products […]
In this episode, we discuss the pros and cons of selling only one product and being hyper targeted. Jessica Ekstrom was an intern at a wish granting organization, when she […]
You can create real change and social impact in the world with your small business. Today’s episode is about the story of 3 military men, promoting world peace in a […]