12 Follow-Up Emails That You Should Be Sending
When looking at how to engage a customer with follow-up emails, it’s all about lifecycle marketing for your ecommerce store.
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When looking at how to engage a customer with follow-up emails, it’s all about lifecycle marketing for your ecommerce store.
Our customers are at the center of everything we do. And we know yours are important to you too. From the outset, we’ve been building marketing tools to help you […]
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Imagine this: you’re working on your business operations when you suddenly received a message from a disgruntled customer complaining about your products or services. In the past, you’d stress about […]
Pop quiz! Quick: what’s the one thing that every ecommerce business needs? a. An over-the-top brand visual identity that puts Marvel’s artists to shame? b. Building real relationships with customers […]
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When it comes to customer service, Zappos is in another league of its own. It’s not a small-time player on the stage — it’s a legendary rockstar. They did this […]
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What do the brands like Zappos, Harley Davidson and Trader Joe’s have in common? It’s not their products. After all, footwear, motorcycles and supermarkets are vastly different from each other. […]
Say you’re an ecommerce store owner who enjoys regular sales. What percentage of your customers have bought from you more than once? If you’re like most owners, that number hovers […]
Today’s guest is the founder and host of the Ecommerce Influence Podcast, Austin Brawner. Austin wants you to “stop thinking like an online product salesman, and start acting like a […]
Chloë Thomas is the founder of eCommerce MasterPlan. She is a best selling Author, speaker, and host of the eCommerce MasterPlan podcast. She’s been deeply involved in Ecommerce marketing for […]
This post originally appeared on the ConversionXL blog A common mistake Ecommerce store owners make is accepting the sale as the end-goal. It is easy for brands to think in […]